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Privacy Policy : Website & HIPAA


The Office of Dr. John C. Udouj, DMD takes your privacy seriously. Below is our Web site privacy policy. (For more information about the privacy of your personal health information, please see our HIPAA Privacy Policy)


What this Privacy Policy Covers

This Privacy Policy covers The Office of Dr. John C. Udouj, DMD’s treatment of personally identifiable information collected when you are on the The Office of Dr. John C. Udouj, DMD Web site and when you use our Web services. In addition, this policy also covers our treatment of any personally identifiable information shared with The Office of Dr. John C. Udouj, DMD’s business partners. This policy does not apply to the practices of companies that The Office of Dr. John C. Udouj, DMD does not own or control, nor to people that The Office of Dr. John C. Udouj, DMD does not employ or manage.

 

Information Collection and Use

The Office of Dr. John C. Udouj, DMD collects personally identifiable information when you set up a user account and when you visit certain The Office of Dr. John C. Udouj, DMD Web pages. When you register online, we ask for your name, subscriber ID and birth date. Once you register with us and login to our services, you are not anonymous to us. By submitting your registration information you indicate that you have read, understand, and agree to the Privacy Policy. The Office of Dr. John C. Udouj, DMD also automatically receives and records information on our server logs from your browser including, your IP address, cookie information, and the pages you have requested.

 

Information Sharing and Disclosure

Please read our HIPAA Privacy Policy for more information.

 

Cookies

The Office of Dr. John C. Udouj, DMD’s Web site uses cookies to collect and store personal choices that you request; this functionality allows you to see unique information that you’ve requested. While your browser may allow you to reject cookies, our Web site requires that you accept all cookies in order for the Web site features and security mechanisms to function fully. A cookie is an element of data that a Web site can send to your browser, that may then store it on your system. A cookie does not retrieve any data from your hard drive, carry computer viruses, or capture your e-mail address.

 

Two types of cookies are used: persistent cookies and temporary cookies.

 

Our site uses temporary session cookies to assist us in securing your activities and to enhance the performance of our Web site. The cookie stores a temporary session ID that allows the site to recognize that a page request has come from someone who has already logged on. Once you leave The Office of Dr. John C. Udouj, DMD’s Web site, the temporary cookie we place on your computer expires, and is deleted from your computer. Persistent cookies help a site remember you as a previous visitor and can enhance your use of a Web site by saving your passwords and preferences (such as the Privacy Notice) while you are on the site. Persistent cookies are continually stored on your computer for future use (until your cookies are manually deleted).

 

Links to External Sites

At times, we may alert you to information and services offered by others by providing links to their sites on the The Office of Dr. John C. Udouj, DMD Web site. These links are only meant to supplement the information or products that we currently offer. Although we will only link to reputable sites, we cannot be responsible for privacy issues or concerns on linked sites. Please refer to that linked site’s privacy policy for specifics regarding how they use your information. We will not share any information about you with any of these sites.

 

Changes to this Privacy Policy

We may amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by posting a prominent announcement on our pages.

 

Questions or Suggestions

Any questions or concerns regarding the Web site can be sent via email to the Webmaster at The Office of Dr. John C. Udouj, DMD of Arkansas at debbie.udouj@perfectingyoursmile.com. Please direct all Customer Service inquiries (Claims, Benefits, or Eligibility) to the appropriate numbers listed on the Contact Us page.


HIPAA Privacy Policy

The Office of Dr. John C. Udouj, DMD takes your privacy seriously. Below is our HIPAA Privacy Policy.

 

NOTICE OF INFORMATION PRACTICES

 

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

 

The Office of Dr. John C. Udouj, DMD understands that medical information about you and your health is personal, and we are committed to protecting your medical information. Individually identifiable information about your past, present or future health or condition, the provision of health care to you, or payment for such health care is considered “Protected Health Information” (“PHI”).

 

Our Permitted Uses and Disclosures of Your Protected Health Information

We use and disclose PHI about you for treatment, payment, and health care operations.

 

Treatment: We may disclose PHI to your dentist(s) for treatment purposes. For example, your dentist may wish to provide a dental service to you but first seek information as to whether the service has been previously provided.

 

Payment: We disclose your PHI in order to fulfill our duty to provide your coverage, determine your benefits, and make payment for services provided to you. For example, we use your PHI in order to process your claims.

 

Health Care Operations: We disclose your PHI as a part of certain operations, such as quality improvement. For example, we may use your PHI to evaluate the quality of dental services that were performed.

 

We may be asked by the sponsor of your health plan to provide your PHI to the sponsor. If we are asked to do so, we intend to honor such requests unless we are prohibited by law from doing so.

 

We may use or disclose your PHI without your authorization for several other reasons. Subject to certain requirements, we may give out PHI without your authorization for public health purposes, auditing purposes, research studies, and emergencies. We provide PHI when otherwise required by law, such as for law enforcement in specific circumstances, or for judicial or administrative proceedings. In any other situation, we will ask for your written authorization before using or disclosing your PHI. If you choose to sign an authorization to allow disclosure of your PHI, you can later revoke that authorization to stop any future uses and disclosures (other than for treatment, payment and health care operations).

 

We may change our policies at any time. Before we make a significant change in our policies, we will change our notice and send the new notice to you. You can also request a copy of our notice at any time.

 

Individual Rights

In most cases, you have the right to view or get a copy of your PHI. You also have the right to receive a list of instances where we have disclosed your PHI without your written authorization for reasons other than treatment, payment or health care operations. If you believe that information in your record is incorrect or if important information is missing, you have the right to request that we correct the existing information or add the missing information.

 

You may request in writing that we not use or disclose your PHI for treatment, payment and health care operations except when specifically authorized by you, when required by law, or in emergency circumstances. We will consider your request but are not legally required to accept it. You also have the right to receive confidential communications of PHI by alternative means or at alternative locations, if you clearly state that disclosure of all or part of your PHI could endanger you.

 

Complaints

If you are concerned that we have violated your privacy rights, or you disagree with a decision we have made about access to your records, you may contact the address listed below. You may also send a written complaint to the U.S. Department of Health and Human Services. Customer Service can provide you with the appropriate address upon request.

 

Our Legal Duty

We are required by law to protect the privacy of your information, provide this notice about our information practices, and follow the information practices that are described in this notice. If you wish to inspect your records, receive a listing of disclosures, or correct or add to the information in your record, or if you have any questions, complaints or concerns, please contact:

 

Dr. John C. Udouj, DMD
2600 Market Trace
Fort Smith, AR 72908